Student pass — Abu Dhabi (Hafilat)

Everything students need to know about the Hafilat Student Pass: eligibility, documents, applying and getting discounts.

How to apply Find routes

Overview

The Student Pass ties into Abu Dhabi's Hafilat system offering concession fares for enrolled students in UAE institutions. Valid for semester periods with easy top-ups and online management.

Card type: Hafilat Student Pass
Validity: Semester-based (renewable)
Discounts: Reduced fares on buses within Abu Dhabi

Check eligibility

Eligibility & who can apply

Eligible applicants

Full-time students at accredited UAE universities and colleges
International students with valid student visa
Youth programs linked to educational institutions in ARE

Not eligible

Short-term visitors and tourists are not eligible for student concessions. For short stays consider the Tourist Pass.

Required documents

1. Student ID
Official ID issued by your university showing enrolment status.

2. Passport / Emirates ID
Valid ID for verification and linking to the card.

3. Proof of tuition
Receipt or enrollment confirmation for the current semester.

How to apply

Collect required documents from your institution.
Visit a registered Hafilat service center or apply via your university portal where supported.
Card activation typically completes within 1–3 business days.

Need help? Call our support at + (971) 55 247-83-91.

Top-up & balance options

You can top up the Student Pass using:

Online top-up via Hafilat web portal
Top-up kiosks at major bus stations
Partner retail outlets and mobile apps

Maintain a minimum balance to avoid service interruptions.

Top-up options Check balance

Our student support desk — available at major campuses.

FAQ

Activation usually completes within 1–3 business days after verification by the issuing authority.

*** — the Student Pass is personal and non-transferable. It must remain linked to the named holder's ID.

Report loss at any Hafilat service desk to block the card and request a replacement. Keep proof of identity ready.

Resources & links

Resource	Use
Hafilat Top-Up	Load funds and manage payments
Route Planner	Plan journeys across Abu Dhabi
Balance Check	Quick balance lookup

Visit & support

Visit our service desk at the central Abu Dhabi bus terminal or contact campus support teams. Opening hours: Sun–Sat, 08:00–20:00.

Phone: + (971) 55 247-83-91
Email: buscardabu-dhabi.com@gmail.com

Contact support

On-campus activation

Many universities offer on-campus issuing days. Check your student portal or contact campus admin for schedules.