About buscardabu-dhabi
We simplify Hafilat card usage across Abu Dhabi — balance checks, top-ups, routes and practical tips for riders in ARE.
Our mission
To make public transport in Abu Dhabi accessible and straightforward by providing clear, up-to-date guidance about the Hafilat card — from topping up to route planning.
- Clear step-by-step guides
- Local support and practical tips
- Reliable updates about fares and services
Team & founder
Amina Al Fahim
Founder & operations lead — local transit expert focused on rider-first solutions.
Field research
On-the-ground checks to keep guides accurate.
Community outreach
Workshops and help desks for tourists and residents.
What we do
Balance & Top-up guides
Step-by-step instructions for recharging your Hafilat card online and at kiosks.
Learn more
How we operate
- Verify — Keep guides updated by daily checks of official Hafilat updates.
- Test — Field-test top-up methods and ticket validations.
- Publish — Publish concise, illustrated guides and route maps.
- Support — Provide direct guidance through our help desk and resources.
+10k
monthly users
150+
guides & updates
FAQ
Follow our Top-Up guide for step-by-step instructions: online via the official portal, at kiosks, or partner outlets. For quick help, visit our Top-Up page.
Report loss immediately to the Hafilat support line and visit a service desk. See our replacement article for required documents and next steps.
Hafilat cards are intended for individual use. Check fare rules for children and groups. Contact us for specific scenarios.
Resources & partners
| Official Hafilat | Hafilat portal (official) |
|---|---|
| Top-up locations | List of kiosks, partner stores and bus station counters across Abu Dhabi. |
| Tourist pass | Short-term visitor fares & passes |